Non Accredited Courses
These courses are normally one on one where I assess what sort of training is needed. The key factor here is that I tune the training to improve attitude, motivation, and skills specific to the duties being performed.
Please note: I can tailor other types of training courses specific to your industry. If I cannot, I will recommend someone who can.
Time Management Time management training for your employees is such an essential element of corporate success. What has held you back from investing in it? No time? Handling Complaints The customer is always right even when they’re wrong! Would you prefer to have a customer who complains or a customer that never comes back? Learn the simple steps to handling complaints. Sales I can't sell ice to Eskimos as they already have it. But I am sure I could come up with other things they want. Generally people don't like to purchase what they need. Changing a need into a want can make for a more pleasurable experience. | Soft Skills Building relationships with clients and being able to coach others require soft skills. Soft Skills taps into the emotional intelligence to help improve people skills, motivation, critical thinking, teamwork and leadership qualities. Retail Workplace communication, point of Sale, dealing with customers, retail equipment functions, housekeeping, how to work safely, security, stock control and balancing the register are just some of the things needed to be effective in Retail. |
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